Shipping policy
Last updated: April 21, 2026
Order Processing Times
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has officially shipped.
Domestic Shipping Rates and Estimates
We offer a $5.00 flat rate shipping to the United States and Puerto Rico.
| Shipping Option | Estimated Delivery Time | Price |
|---|---|---|
| Standard Flat Rate (US & PR) | 3 to 5 business days | $5.00 |
International Shipping
At this time, we only ship to the United States and Puerto Rico. We do not offer international shipping.
Amazon.com Shipping Policy
For orders placed via Amazon, the following delivery timelines apply:
- Domestic Standard: 4-14 business days after shipment.
- Domestic Expedited: 2-6 business days after shipment.
- Domestic Two Day: Within 2 business days of the order date.
How do I check the status of my order?
When your order has shipped, you will receive an email notification with a tracking number. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation, please contact us at brenda.arce@gmail.com with your name and order number.
Refunds, Returns, and Exchanges
We accept returns up to 14 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the return shipping costs. See our full Refund Policy here.
In the event of damage, please email us immediately with your order number and a photo of the item’s condition.
Contact Information
If you have any further questions, please don't hesitate to reach us:
Email: brenda.arce@gmail.com
Address: 2 NW 108th St, Miami Shores, FL, 33168, US